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More Than a Job:

Ambition, Trust, Fun

At HERO, you'll have the opportunity to drive real change with your ideas, energy, and plenty of fun. Curious to find out more? Take a look at our careers page and become part of our company!

Apply now

Digital. Efficient. Sustainable.

At HERO Software, we are committed to strengthening the skilled trades in Germany. Our user-friendly software reduces administrative work, improves efficiency and gives skilled trades businesses more time to focus on what matters most. By leveraging digitalization, artificial intelligence and smart automation, we are future-proofing the skilled trades, accelerating the energy transition and actively contributing to climate protection.

The values of “ambition”, “trust” and “fun” are central to our culture. They help us create a supportive and trusting environment in which everyone can develop according to their individual strengths and abilities.

HERO Hire: All vacancies

Customer Experience

  • Key Account Manager (w/m/d)
  • Team Lead Customer Engagement (w/m/d)
  • Senior Teamlead Customer Service (w/m/d)

    • Customer Operations

  • Customer Success Manager (w/m/d)

    • Data & Insights

  • Staff Data Analyst (m/f/d)

    • Engineering

  • Lead Fullstack Engineer (m/w/d)

    • International Sales

  • SDR Netherlands Market (w/m/d) - based in the Netherlands

    • Marketing & Brand

  • Marketing & Social Media Manager (m/w/d) - based in the Netherlands
  • AI Marketing Operations Manager (m/w/d)
  • Werkstudent:in E-Commerce (w/m/d)

    • Software Sales

  • Account Executive (w/m/d)

    • Nothing for you?

    Unsolicited application

    Diversity, Equity & Inclusion

    Imagine working in a team where everyone can fully exploit their potential because no one has to fear not belonging. Inclusion, Diversity, and Equity are not just buzzwords for us at HERO – they are our promise that everyone has a place here and is seen and accepted in their entirety.

    Why is this so important to us? A diverse team not only brings together different backgrounds and experiences, but also a wealth of new ideas. It's precisely this diversity that helps us solve problems together that we might not even notice with a too homogeneous team. But diversity as a word alone means nothing if it's not also lived in everyday life. That's why we create an environment where you and everyone else can feel safe and valued – regardless of who they are or where they come from.

    We do everything to ensure that no one is disadvantaged due to differences – of any kind – but rather every person gets the same opportunities. This doesn't mean that everyone is treated equally, but that each person gets what they really need to be successful at HERO. For us, it's about growing as a team and as individuals – in an environment that promotes diversity, justice, and belonging. Let's continue to make HERO such a place together 😊

    Meet Your Contact Person: Sarah Liebigt

    Hello, I'm Sarah, born in 1985, a journalist and online editor here at HERO. In the IT world (as well as in many other areas), diversity is still not a given – we want to contribute to an improvement. In my early professional years, my colleagues were predominantly male and significantly older. And in 2009, diversity or non-binary identity was hardly a topic – neither in job applications nor in casual conversations. This professional environment was also challenging because I've always believed that a sense of equality and inclusion is a fundamental trait – one that every person should bring.

    Therefore, I'm particularly pleased that we've been addressing these topics at HERO from the very beginning. If you'd like to know how we approach topics like Gender Diversity and Inclusion at HERO Software, feel free to email me at diversity@hero-software.de or let's schedule a call. Let's have an open and respectful conversation; in German or English – whichever suits you best!

    Benefits & Co. - What you see is what you get

    Flexibility & Mobility

    Flexibility is simply part of who we are – in terms of working hours and, depending on the task, also in terms of where we work. Many of our S*HEROes work remotely, while others regularly work in our offices in Hanover or Berlin. Whether you're an early bird or a late riser, you can organise your working day flexibly. With offsites and workations (within the EU), we promote a way of working that combines freedom, flexibility and self-determination.

    Health & Wellbeing

    Your health and well-being are important to us. That's why we offer comprehensive support. We want to promote your well-being with offers such as JobRad leasing, professional massages in the office, a wide range of sports options through Hansefit and EGYM Wellpass, mental health programmes through our partner Bloom, and our company health insurance with Allianz.

    Connection & Spirit

    Cohesion is not only a top priority for us, it is something we actively practise! Because genuine connections are not only formed at work, but also during shared moments away from everyday life. Numerous events throughout the year bring us together: from our legendary summer parties and festive Christmas parties to our annual hackathon, where creative minds from all teams come together to create something new. Our value of "fun" is never neglected.

    And to ensure that we also come together culinarily, we provide free lunch in our offices at all times. You can heat something up from our freezer in the oven, prepare something fresh from the refrigerator yourself, or simply meet up with colleagues for lunch with a non-alcoholic cold drink of your choice. We offer more than just the classic fruit basket – we promise!

    Career & Growth

    At HERO, your professional development is our priority. We are happy to invest in your further training: every S*HERO receives a fixed annual training budget of €800, which can be used for courses, seminars, webinars or similar offerings. We ensure that every S*HERO receives the best possible support and can fully develop their potential.

    Let's go on your mission
    Apply now

    In 3 steps to your new mission

    At HERO, all good things come in threes. The following steps are usually part of your application process. Depending on the position or department, these may sometimes be adjusted, but you will of course be informed of this in good time. To offer you the best possible applicant experience, "transparency", "appreciation" and "care" are the cornerstones of our recruitment process.

    First meeting

    We start with an initial interview with a member of our Talent Attraction team. In an informal atmosphere, we want to find out together whether HERO is the right employer for you and whether you are a good fit for us. The aim is to get to know you better as a person and at the same time answer all your questions.

    Professional exchange

    If you enjoyed the first meeting as much as we did, great! In the second meeting, we'll go into a little more depth. Here we want to look at your professional qualifications and previous experience and see to what extent they fit the role. Sometimes exercises, test tasks or coding challenges can be part of or preparation for the interview. In this case, we will let you know in good time so that you have enough time to prepare.

    Meet the Team

    It is important to us that you get to know members of your future team. This gives you the opportunity to talk about everyday working life at HERO and make initial contacts. So take the opportunity to ask any questions you still have about the job or working environment.

    These are the 3 steps to your new mission. Of course, we are always there for you, and you are welcome to contact us at any time in between. We look forward to receiving your application and getting to know you!

    Let's go on your mission
    Apply now
    Image: Annekathrin Wulfers, Customer Success Manager at HERO Software

    „Working at HERO feels more like an exciting journey than work. A journey that I embark on together with the most dedicated colleagues. For me, HERO is more than a job - it's a passion.“

    Annekathrin Wulfers, Customer Success Manager

    We stand for these values and act accordingly every day:
    #ambition #trust #fun

    HERO Software on kununu

    Bild: Hero Software kununu Bewertung - jeder ist ein Held
    Bild: Hero Software kununu Bewertung - tolle Entwicklungsmöglichkeiten und viel Dynamik
    Bild: Hero Software kununu Bewertung - Team, Büro und Job sind einfach nur cool
    kununu widget

    HERO is Most Responsible Employer 2025! 🌟

    We are very happy and proud that ZEIT Verlagsgruppe and Kununu have awarded us this seal, which is very important to us personally, as one of only 1,000 employers in Germany! 🏆

    The "Most Responsible Employer 2025" award is given to companies that demonstrate a consistent commitment to a responsible, inclusive and sustainable working environment. The seal is a wonderful endorsement of our daily interactions and a commitment to continue focusing on the needs of our employees, society and the environment in the future.

    World's Best Employer 2023

    We were recognized as best employer 2023! SQC-QualityCert GmbH has awarded HERO the World's Best Employer 2023 award. Every year, the best employers from Germany, Austria, Switzerland, and the USA are identified in an independent study.

    In order to identify the best employers, SQC-Quality Cert GmbH takes into account over 50 different sources, including conventional rating portals, press reports and company development. We are delighted to have been selected and to have our shared commitment to great working conditions recognized.

    The faces behind HERO?
    Take a look at our team. Here you can find the people behind HERO. Get to know us now!
    To the team
    Image: Sales Manager Jonas Klußmann at HERO Software

    „At HERO, in addition to the contact with friendly customers, I also have a great team around me, with whom I enjoy both the digital exchange and the collaboration in the office every day.“

    Jonas Klußmann, Sales Manager

    S*HEROes on Instagram

    Apply now

    FAQ

    When can I expect to hear back from you?

    Speed in the application process is one of our defined goals. You will receive confirmation of receipt on the same day. You will be informed as soon as possible whether you will be invited to an initial exchange. In times of an increased number of applicants, it may exceptionally take a little longer to get back to you. But we won't forget you in any case!

    I have not received any feedback for some time. Why is that?

    Nobody's perfect. Even with us, things can sometimes be delayed due to internal processes. We always strive to be quick and transparent in our communication with you. At times when we have a large number of vacancies, it may take a little longer to get back to you. Please do not hesitate to contact us again.

    Is there a dress code for job interviews?

    Definitely not - whether online or on site: Come as you are.

    What can I do if I haven't found the right job for me on the careers page?

    If you haven't found a suitable position on our careers page, don't worry! We regularly update our vacancies, and it could be that the perfect position for you becomes available soon. So feel free to send us your speculative application here. We're always on the lookout for talented people like you and would love to hear how you could enrich our team.

    What happens to my data after an application?

    Data protection is a very important issue for us. Your documents will be automatically deleted from our tool after 100 days at the latest. If you would like your documents to be deleted earlier, please contact us.

    What is your policy regarding working from home/mobile working?

    Basically, our motto is: remote first. However, as personal interaction is also very important to us, you should at least be willing to visit our office from time to time. How often this will be, varies from position to position and will be discussed again in the first meeting.

    How does my onboarding at HERO work?

    We would like to invite you to our office in Hanover for onboarding.

    On your first day, you will learn more about HERO's exciting story and how you can take advantage of your benefits. We'll get you ready with your equipment and an introduction to the most important tools. You can also look forward to lunch together and a photo shoot in HERO merch.

    In addition, your personal S*HERO buddy will create an individualized onboarding for you, which will start on day 2.

    If you do not have the opportunity to be on site during your first few days, we will organize the onboarding remotely. Of course, we will make up for the photo shoot to immortalize you on our team page.

    Your contact persons

    Do you still have questions? Or would you like to inquire about the status of your application at HERO? For all matters relating to recruiting, you can contact Jasmin, Nico, Alejandra and Martine at job@hero-software.de.

    job@hero-software.de
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